1)Access to any information on the Biking Copenhagen Web Site is conditional on the acceptance of the following Legal Information. If you do not wish to accept any part of this Legal Information, you must not use our Web Site.
2)Our Web Site does not contain all the information relevant to any tour, route or arrangements, which you may book with us.
3)The booking of our tours & routes are subject to our applicable booking conditions & terms. All bookings are subject to the general information applicable in each instance.
4)Both the reservation and realization of any of our tours or routes, means conformity with the terms and conditions contained on this section.
5)No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy of any of the information contained on our Web Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or material contained in our Web Site and/or use of or access to any other information or material via web links from our site or any inability to access or use of our Web Site.
6)The information shown on the Web Site is updated from time to time and therefore may have changed by the time you come to book your tour. Whilst every effort is made to ensure the accuracy of all such information and prices, regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen tour (including the price) at the time of booking.
Booking Terms and Conditions:
1)You can book a tour/route in writing, by phone, by our booking formulary or via email. Only after receiving of a 50% reservation payment (for groups >20) and/or an e-mail-confirmation of your booking from Biking Copenhagen (or one of our representatives) does the contract become effective. Participation for all tours is only possible after accepting the terms and conditions on our booking form or by signing a Biking Copenhagen non-liability declaration before the start of a tour. Upon request we will send you the non-liability declaration before you book the tour.
2)Deposit – Outstanding Payment:
Immediately after payment of the 50% deposit we will process the completion of the contract (receipt of the booking confirmation). The outstanding payment (50%) is to be made to Biking Copenhagen within 15 days after the date stated on the invoice. (for groups >20).
For all smaller groups (<20) we offer the possibility to pay the full amount on the actual tour date, directly to one of our representatives/guides present at the spot before the start of the tour.
3)The payment must be in cash: €uros and DKK are accepted.
4)The services included in the tour price can be found in the tour description on our website.
5)Services:
Any changes regarding the services offered on our website (or any description in written form) will be disclosed to you without delay. Changes in the driving routes or accommodation are not considered as service changes as long as the changes are not substantial or don’t compromise the entire layout of the booked tour. Many things cannot be fully predicted or planned. We therefore count on your understanding when necessary changes have to be made.
6)Participation:
Biking Copenhagen takes all necessary precautions to reduce the element of risk during the activity. However, due to circumstances that are impossible to foresee or control (Force Majeure*) or for negligent behavior on the part of the participant(s), Biking Copenhagen is not responsible for any accident or incident that may occur during the tour or route. In participating in a bike tour or route with Biking Copenhagen, the client is aware of the fact that these activities have an inherent element of ‘risk’. It is obligatory that the client has checked with his or her travel insurance policy to confirm that he or she is covered to participate in the chosen activity.
7)Tour Cancellation by Organizer:
Biking Copenhagen can cancel the tour up to one day and up to 14 days prior to tour begin (in case of groups <20).Due to beyond our control as violence, strikes, terrorist attacks, accidents, illness of tour leader, catastrophes, climate conditions, etc.. In this case the client will immediately be informed and all payments made will be reimbursed. Biking Copenhagen can cancel tour We also reserve the right to discontinue a tour due to the mentioned reasons. In this case a partly reimbursement of the tour price for the remaining part of the tour will be made. Further claims fail to exist. Individual participants can be excluded from the tour by the tour organizer and its authorized tour guide due to undisciplined, dangerous, or disturbing behavior during the tour. He/she may also be excluded if traffic regulations are not abided by. In such a case, the rental bike will be seized and no reimbursement for the tour will be given.
8)Liability:
Biking Copenhagen is not liable for any traffic accidents. In these situations each tour participant is responsible and liable for his/her individual actions and especially for his/her driving manner, route choice and self-assessment of his/her abilities, even when following the tour guide. Each tour participant agrees that the owners, organizers and representatives of Biking Copenhagen are not responsible for his/her personal safety and can not in any situation, whether individual or collective, be held liable for incidents in connection with his/her actions or participation in the tour.
10)Liability and Weather:
Depending on the season and weather conditions, Biking Copenhagen reserves the right to make changes if necessary to the tour route, and schedule. We strive not to change the character of the tour and to offer the same services. The organizer cannot be held responsible for any unfavorable weather conditions. Therefore the participant cannot claim reimbursement for the tour due to weather conditions.
11) Reclamation:
In the event of service failure the participant is obligated to do everything within reason to minimize the damage. Should you have reason for reclamation despite the care taken while planning and executing the tour, we ask that you inform us immediately. You can reach us during normal business hours. Additionally we ask that all claims be made within one month after tour end. After this time all claims are only effective if you were, by no fault of your own, kept from making the claim within the stipulated time. Any warranty claims can only be effective if made by the participant, and cannot be transferred to another person.
12)Miscellaneous:
The nullity of an individual clause in the contract does not nullify the entire contract. The same applies to the current terms and conditions. All previously published terms and conditions are replaced by the available conditions and thereby lose their legal effectiveness.
13)Tour operator:
Bikingcopenhagen city tous & routes
Nørre Søgade 41, 4 t.v
1370 Københvan k
If you have any questions regarding our terms and conditions, please send us an email or contact us by phone.